Anyway, after a bit of a back and forth, when my pass won't print, I get both my passes, and I'm set to go. Why they couldn't have just said this on the phone yesterday, so I didn't come to the airport way early is beyond me. (Which means I'll be spending about 5 hours waiting in airports today . . . *le sigh*)
On the other hand, at least the Reno airport has free wi-fi . . .