hairylunch (hairylunch) wrote,

Harddrive Failure

So, about 6-7 months ago, I heard this clicking noise from my harddrive and my system crashed. This happened two or three times, but I thought, whatever, it's gone away, I don't want to deal with Dell Customer Service.

Well, it's come back with a vengenance now. I woke up last night to a blue screen in XP, something about a page fault error. When I went to reboot, the BIOS didn't even detect the hard drive. I've spent today copying files over from the laptop to my desktop, trying to save some files. The laptop crashes and gets CRC errors and the like, so the process is taking a while.

Anyway, I just called Dell tech support and even though I told the support person "I think my HDD is failing, it's making clicking noises, the BIOS won't detect it consistently, and I'm getting page fault errors that cause XP to crash" she made me go through this whole laborious process, trying to boot off the Drivers and Utilities CD (she made me check my BIOS 3 time to ensure the boot order was correct when the system wouldn't boot off the CD). She then had me start removing the hard drive and asked me to remove my CD-ROM as well, at which point I pointed out to her I have a Inspiron 2100 which has no internal drives. Bleh. This is after I had to give her my service number, after I had already typed it into the system on my touch tone phone.

So, I'm finally off the phone (35 minutes later) and they're going to send a new hard drive out. Man, I don't want to go through a reinstall/reconfigure process . . . *sighs*

  • new digs

    I've moved to! I've been on LiveJournal since the navel-gazing days of blogging, even paying for a…

  • Portland and Protests

    Truth is complicated. Memes and tweets serve as news for many today, and folks cherry pick their sources and the items they want to believe.…

  • Random Thoughts

    Lots of time to listen to podcasts and think/process these days . . . a few items that have been percolating in my brain ... Being a poet/imposter…

  • Post a new comment


    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.