hairylunch (hairylunch) wrote,

Verizon billing wrap-up

There was a good post that referred to the Verizon billing incident I mentioned earlier. The author of the post uses this VerizonMath thing to examine why people should care about blogs. Considering that the original post went public on Thursday, it's pretty amazing that the youtube recording has close to 130k views.

It does seem that Verizon realized this wasn't going well, and realized how bad this was making them seem (it can't be a good thing when people are laughing at your company and thinking your tech support is full of idiots). I give them credit for realizing their reps had made a mistake (as honest as it may have been), and responding on a Sunday. Interesting that "Michelle" responded, rather than Nikki who had originally started the e-mail correspondence.

  • new digs

    I've moved to! I've been on LiveJournal since the navel-gazing days of blogging, even paying for a…

  • Portland and Protests

    Truth is complicated. Memes and tweets serve as news for many today, and folks cherry pick their sources and the items they want to believe.…

  • Random Thoughts

    Lots of time to listen to podcasts and think/process these days . . . a few items that have been percolating in my brain ... Being a poet/imposter…

  • Post a new comment


    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.